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How can I register on dilekaydinatelier.com?
You can register by clicking the "Sign Up" button and filling in the necessary personal and address information.
Will I have to pay any fees when I register?
No, you will not make any payment for membership.
What should I do if I forget my password?
If you have previously registered on our site but forgot your password, please enter your email address in the "Member Login" section and click the "I forgot my password" button. You will receive an email to create a new password. You can renew your password according to the instructions in the received email.
How can I place an order on dilekaydinatelier.com?
You need to click the "Add to Cart" button for the product you want to purchase on the site. After that, you can go to your cart, select your personal information, address details, and payment method to place your order.
Is shopping on dilekaydinatelier.com safe?
The security of our visitors' personal information is very important to us. dilekaydinatelier.com uses the highest security measures for collecting and storing personal data. Your credit card information is sent to banks in an encrypted manner and is not stored by dilekaydinatelier.com in any way.
What payment methods can I use on the payment page?
You can use credit/debit cards such as Visa, MasterCard, and American Express to pay on the payment page. Additionally, you can also use payment options like bank transfer and PayPal.
What should I do if I receive a defective product?
If you receive a defective product, please contact our customer service immediately. We will provide instructions for returning the defective product and replacing it with a new one.
What is the return and exchange policy?
You can return or exchange the product within 14 days of receiving it. The product must be in its original packaging and unused. To return or exchange, please contact our customer service.
How can I contact customer service?
You can contact customer service by sending an email to [email protected] or by calling our customer service number listed on the website.
Can I receive updates and news about the company?
Yes, you can subscribe to our newsletter to receive updates and news about the company and our products.
Will I receive any promotional emails after registering?
Yes, after registering, you will receive promotional emails and news about our latest products and campaigns. If you do not wish to receive them, you can unsubscribe from the emails.
Will my information be shared with third parties?
No, your personal information will not be shared with third parties. We take your privacy seriously and comply with applicable laws and regulations regarding personal data protection.
Where can I find information about my orders?
You can find information about your orders by logging into your account on our website. In the "My Orders" section, you can view your order history and track your shipments.
What are the shipping options available?
We offer standard and express shipping options. The available options may vary depending on your location.
How long does shipping take?
Shipping times vary depending on your location and the shipping option selected. Generally, standard shipping takes 3-7 business days, while express shipping takes 1-3 business days.
Is international shipping available?
Yes, we offer international shipping to select countries. Please check our shipping policy for a list of countries we ship to.
What if my package is lost or stolen?
If your package is lost or stolen, please contact our customer service immediately. We will assist you in filing a claim and resolving the issue.
Do you offer gift cards?
Yes, we offer gift cards in various amounts. You can purchase them on our website.
What are the payment options available?
We accept major credit cards, PayPal, and other secure payment methods.
How can I contact customer service?
You can contact our customer service team through the "Contact Us" section on our website or by emailing [email protected].